Privacy Policy

1. Introduction

Partha Digital Solutions ("Partha," "we," "us," "our") respects your privacy and is committed to protecting the personal data of visitors to our website at [INSERT WEBSITE URL] (the "Website") and clients engaging our Services. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights available to you under applicable law, including Indonesia's Law No. 27 of 2022 on Personal Data Protection ("UU PDP").

This Privacy Policy should be read alongside our Terms of Service and Cookie Policy.

2. Data We Collect

We may collect the following categories of personal data:

• Contact and identity data: name, job title, company name, email address, phone number, submitted through contact forms, quotation requests, or proposal inquiries.
• Project and communication data: information you provide during the course of a Project, including briefs, content, and correspondence.
• Technical data: IP address, browser type, device information, pages visited, and referral source, collected automatically via cookies and analytics tools.
• Payment data: billing details necessary to process invoices, generally processed by third-party payment processors rather than stored directly by Partha.
• Marketing preferences: where you opt in to receive newsletters, updates, or promotional communications.

We do not knowingly collect sensitive personal data (e.g., health, religion, biometric data) unless specifically required and consented to for a particular Project.

3. How We Collect Data

We collect personal data when you:

• Submit a form on the Website (contact, quotation, proposal, newsletter signup);
• Communicate with us via email, phone, or messaging applications;
• Engage us for a Project, during which you may share business and Project-related data;
• Browse the Website, via cookies and similar tracking technologies (see our Cookie Policy).

4. Legal Basis and Purpose of Processing

We process personal data on the following legal bases, consistent with UU PDP:

5. How We Use Your Data

We use collected data to:

• Respond to inquiries, prepare quotations, and process proposal requests;
• Deliver, manage, and support contracted Projects;
• Process payments and maintain financial records;
• Improve the Website and our Services based on usage patterns;
• Send updates, newsletters, or promotional content, where you have opted in;
• Comply with applicable legal, tax, and regulatory obligations.

We do not sell or rent personal data to third parties.

6. Data Sharing

We may share personal data with:

• Service providers: hosting providers, email platforms, analytics tools, payment processors, and project management tools that support our operations, bound by confidentiality and data protection obligations.
• Subcontractors: where a Project requires specialized expertise, under confidentiality obligations consistent with Section 21 of our Terms of Service.
• Legal and regulatory authorities: where required by law, court order, or governmental request.
• Business transfers: in the event of a merger, acquisition, or sale of business assets, subject to continued protection of personal data under equivalent terms.

We do not transfer personal data internationally except where necessary for Service delivery (e.g., cloud hosting providers located outside Indonesia), and in such cases we take reasonable steps to ensure adequate protection consistent with UU PDP's cross-border transfer requirements.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including:

• Active Client data: for the duration of the engagement and a reasonable period thereafter for record-keeping, warranty, and legal purposes (generally up to five (5) years post-engagement, or longer where required by Indonesian tax or commercial law);
• Inquiry/lead data from non-clients: up to twenty-four (24) months, unless you request earlier deletion;
• Marketing opt-in data: until you withdraw consent or unsubscribe.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration, including access controls, secure storage, and confidentiality obligations for our team and subcontractors. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, including UU PDP, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data, subject to legal retention requirements;
• Withdraw consent for marketing communications at any time;
• Object to or request restriction of certain processing activities;
• Request a copy of your data in a portable format, where applicable;
• Lodge a complaint with the relevant Indonesian data protection authority.

To exercise these rights, contact us using the details in Section 12.

10. Children's Privacy

The Website and Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be reflected by an updated "Last Updated" date. Continued use of the Website after changes take effect constitutes acceptance of the revised Policy.

12. Contact Us

For privacy-related inquiries or to exercise your data rights, contact:

Partha Digital Solutions
Data Protection Contact: Privacy Team
Email: Parthateamdevelopment@gmail.com
Address: Jl. Curug Mekar, Gg. Wates, No. 69. RT/RW 001/006 Kelurahan Curug Mekar, Kecamatan Bogor Barat, Jawa Barat, Indonesia